Frequently Asked Questions

We offer several different placement options for your virtual spokesperson. Your virtual spokesperson can be placed at the bottom right corner, bottom left corner, bottom center, top left corner, top right corner, top center, middle left, middle right, middle center or you can even embed the virtual spokesperson for exact placement.

We have three different camera shots to choose from. Your virtual spokesperson can be displayed from the waist up (half body), from the knees up (3/4 body shot) or full body shot.

Yes, you can request different types of business or business casual attire for the actor. However, the actor will wear clothing they already have in their wardrobe, and match your request as closely as possible. Unfortunately we cannot guarantee they will have exact outfits. We do suggest you analyze your web site and make clothing recommendations based on your color scheme. In general, wearing dark colors on light web pages and light colors on dark web pages looks best.

Yes. As long as you supply them.

Yes and there is no extra cost. If you have a product that you would like the spokesperson to hold please send us the product.

No changes to your site are necessary. Your Impact Spokesperson will lay over your existing page content and disappear when done. The process is easy! We provide you a simple link of code to insert into your web site to have the video appear and play where you want, and that’s it. Of course, one of our knowledgeable support technicians can assist you with the process if needed.

Typical production time is one to two weeks depending on the spokespersons availability and our production schedule.

No. The price you see is the price you pay. It includes the spokesperson, video production and installation support (if needed). We do not charge a monthly fee nor do we charge for how many times your virtual spokesperson is displayed.

Not necessarily. However, most of our clients choose to host their videos with us because our servers are optimized for video streaming and we ensure your videos play fluidly and without interruption or pausing. But, if you have the appropriate server and bandwidth and want to host the video yourself, our Web Implementation team will gladly send you the files and instructions for you to integrate it yourself.

Nobody knows your business better than you, so who else better to write the script than you. However, we do offer assistance if needed.

Yes if you come to our studio located in Boca Raton Florida.

Payment is required before we can begin production. In the case you decide to cancel your production we do have a 24 hour cancellation policy. If you cancel 24 hours before we go to studio to film your spot you will be refunded the full amount. If you cancel less than 24 hours, you may receive a partial refund.

It is easy to get started. First, choose the spokesperson that best represents your company. Secondly, fill out the online order form and include the name of the spokesperson and your script. You will be assigned a project manager who will go over the specifics of your project.

If you need to change your script or the clothing of your spokesperson or even the spokesperson we have a package for you. Make sure you order the revision package along with your initial video.

We designed our video player to work in all the leading browsers equipped with the latest version of adobe flash and java enabled. However different playback responsiveness may vary depending on the speed of your visitor's internet connection and your visitor’s personal browser preference. Slow internet speeds may result in video buffering.

Mobile devices using the Android O.S. platform with flash – yes. Devices using the Apple OS - no.